Information
We pride ourselves on our adaptability and commitment to excellence in every aspect of our service. Explore what we have to offer and how we can contribute to your success.
Frequently asked questions
It all began with a simple idea fueled by a deep passion. As a small business, we pride ourselves on personal attention and dedication to every detail. Our approach is rooted in quality and integrity, ensuring that everything we do reflects our commitment to excellence.
My hot tub won't turn on, and the temperatures are dropping!
Besides calling us, leave the cover and the water in the hot tub. A puddle freezes faster than a pond so if you drain it you run the risk of the remaining water freezing and causing damage to the plumbing
I have a hot tub and the dealer no longer services it after warranty, do you?
Yes, we handle all makes and models of hot tubs.
My hot tub is over 10 years old, should I just replace it.
While everyone loves new, and we are happy to help source a new hot tub, we find that the cost of repair is far lower than the cost of a new hot tub. Our upfront cost estimates help with the decision making.
I just moved in and "inherited" a hot tub, I have no idea what to do!
As the housing market has sped up more people are inheriting used hot tubs, the first thing to check that is free is if it holds water. Simply fill up the hot tub and mark the water level. Next day check the water level. You do not even have to turn it on!
Do you offer help with balancing chemicals
Yes, We will happily give lessons on chemical balancing and water treatment, We don't try to sell you chemicals just guide you to the ones you need
How can we contact you?
email, text, phone call. We are here to serve you and whichever form of contact works for you works for us!
I just bought a tub and am lost as to what to do next
With our phone service and texting ability sometimes we can help you solve problems without waiting on a technician to come out.
What do I need to do to prep for the service call
Ensure that the hot tub is accessible on all sides, an outside spigot is available for water and access to the breaker is available as well.
Beyond the ordinary
This is where our journey begins. Get to know our business and what we do, and how we're committed to quality and great service. Join us as we grow and succeed together. We're glad you're here to be a part of our story.